KRW Agency Book a call

It's 11:47 PM. Their basement is flooding. You're asleep.

Most people with water on the floor don't leave a voicemail — they call the next company. KRW texts every missed caller within seconds, figures out if it's a real emergency, and rings your cell so you can take the job.

Call the demo line: (912) 504-4128 Book a 15-minute call

Call it and let it ring out. You'll get the text a moment later.

Restoration Co.Tonight
Missed call, 11:47 PM
Hey, this is Restoration Co., sorry we missed you! What's your name?
Dana. Basement is flooding, pipe burst
That sounds urgent — let's get someone out to you. What's the address?
45 Oak Ave, Gaithersburg
Thanks Dana — I've alerted our team. Someone will call you at this number within 15 minutes.
Your phone, 11:49 PMIncoming call: "New emergency lead. Dana. Burst pipe, basement flooding. 45 Oak Ave. Press 1 to connect."

What happens when you miss a call

It works on the number your customers already call. Nothing new to learn, no app to check.

  1. They get a text in seconds

    Every missed caller hears from you right away — day, night, or weekend — while they're still deciding who to call next.

  2. It asks the right questions

    What happened, how bad, is water still coming in, where's the property. It writes the questions for your business and doesn't ask twice.

  3. Emergencies ring your cell

    Active water? Your phone rings with a summary — press 1 and you're talking to them. Everything else gets booked on your calendar, after you approve it.

Built for water damage work

Knows a flood from a stain

A burst pipe gets your phone ringing. An old ceiling stain gets a normal inspection booking.

You approve every booking

One tap from your phone. Nothing lands on your calendar you didn't agree to.

Reminders and reviews

Customers get a reminder the day before. After the job, one tap sends them your Google review link.

Texting rules built in

Follow-ups only go out in the afternoon, their time, and stop the moment someone says stop. Every message is logged.

Callbacks reach you

If a customer calls back, your cell rings first. Late replies get forwarded to you, not lost.

Answers their questions honestly

It never makes up prices or promises, and it tells people it's an automated assistant if they ask.

Try it free for 30 days

I set it up for you in about 48 hours — your number, your calendar, your hours.

If it doesn't recover at least one job in 30 days, you pay nothing.

After that, $497 a month. No contract — cancel anytime.

Call the demo line Book a 15-minute call

Questions owners ask

Do I need new software or a new phone number?

No. Calls you don't pick up forward to a texting line I set up for you. You keep your number and your phone. You only hear from the system when there's a lead.

What if I answer the call myself?

Then nothing happens — it only steps in on calls you miss.

Is texting customers like this legal?

It only texts people who called you first, follow-ups go out in a limited afternoon window in their time zone, and anyone who replies stop is never texted again. The texting line is registered with the carriers in your business's name.

How long does setup take?

About 48 hours for me to set it up. Carrier registration for your texting line can take a few days to a couple of weeks; you can see it work on your own phone in the meantime.

What does it cost after the pilot?

$497 a month, cancel anytime. One recovered water job usually covers it many times over.